返金ポリシー

RETURN & REFUND POLICY

Most STF1 Graphix products are created on demand specifically for each order. Because these items are made to order, we generally do not accept returns or exchanges for buyer's remorse, incorrect size selection, or a change of preference.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact STF1 Graphix as soon as possible after receiving your order. Include your order number, a description of the issue, and clear photos showing the problem and the item received.

We will review the issue and, when appropriate, arrange a replacement or refund.

INCORRECT SIZE OR PRODUCT SELECTION

Please review product descriptions and available sizing information carefully before ordering. Because products are made on demand, we generally cannot offer returns or exchanges when the size, color, design, or product selected by the customer was ordered correctly and delivered as described.

LOST OR MISSING ORDERS

If your order has not arrived within the expected delivery period, please contact us so we can investigate the shipment and determine the appropriate next step.

REFUNDS

When a refund is approved, it will be issued to the original payment method. Processing times after a refund is issued may vary depending on the customer's bank or payment provider.

CANCELLATIONS AND ORDER CHANGES

Because orders may enter production shortly after being placed, cancellations or changes cannot be guaranteed once an order has been submitted. Contact us as soon as possible if you need assistance with an order.

CONTACT US

Questions about an order, damaged product, or refund request can be sent through the contact information provided on the STF1 Graphix website.

This policy does not limit any rights customers may have under applicable law.